Privacy Policy

At D’Trends, we respect your privacy and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you browse, register, or make a purchase through our website.

Information We Collect

When you use our website, we may collect the following information:

  • Personal Information: Your name, email address, phone number, and delivery address provided during checkout or account registration.

  • Payment Details: Your credit or debit card information, processed securely through trusted third-party payment gateways.

  • Browsing Data: Cookies, IP address, device details, and usage behavior to help us enhance site performance and personalize your shopping experience.

How We Use Your Information

We use your information to:

  • Process, confirm, and deliver your orders.

  • Provide efficient customer support and handle your inquiries.

  • Send order updates, promotional offers, or newsletters (you can unsubscribe anytime).

  • Improve our website, services, and user experience.

  • Comply with UAE legal and regulatory obligations.

Sharing of Information

We do not sell or rent your personal information. However, certain details may be shared with:

  • Delivery Partners: To fulfill and deliver your orders efficiently.

  • Payment Processors: To securely handle your online transactions.

  • Legal Authorities: If required by UAE law or official regulations.

Data Security

At D’Trends, we prioritize data protection. We use SSL encryption and secure servers to protect your personal information.

Payment transactions are processed by authorized and certified payment gateways — we do not store your card details.
Access to customer information is restricted to trained and authorized team members only.

Cookies Policy

Our website uses cookies to:

  • Remember your preferences and shopping history for a better experience.

  • Analyze traffic and improve website performance.

You can disable cookies in your browser settings, but doing so may affect certain features or functions of our site.

Your Rights

As a customer in the UAE, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your personal data (unless retention is required by law).

  • Opt out of receiving marketing or promotional communications.

Third-Party Links

Our website may include links to external websites. D’Trends is not responsible for the privacy policies, security, or content of any third-party sites.

Changes to This Policy

D’Trends reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Continued use of our website after such changes indicates your acceptance of the revised policy.